Order Status
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
You can always download your product by clicking here – “My Account“.
My Account
2) Enter your email address.
3) Select “I am a new customer”.
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
International Shipping
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
Guarantees
Pricing and Billing
Click the “My Account / Order Status” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
Your credit card will be charged within 24 hours prior to shipment of your item(s).
Buyer’s Guide
Additional Support